Privacy Policy

Bioscope.ai Privacy Policy

Last Updated: December 8, 2025

Bioscope.ai, Inc. (“Bioscope,” “we,” “us,” “our”) are committed to protecting the privacy of our website visitors, individuals who purchase our services, and other consumers who we interact with (“consumers,” “you,” “your”). This Privacy Policy provides details about how we collect, use, and disclose personal information, including genetic data, through our websites, web apps, genetic testing services, and other online and offline services (collectively, the “Services”).

Before you use our Services, please read this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Services.

Our Digital Properties

Bioscope operates two distinct online environments with different privacy practices:

  1. bioscope.ai — Our marketing and informational website. This site uses cookies for analytics and marketing purposes (as described in our Cookie Policy) and collects personal information as described in this Privacy Policy. This site does not process Protected Health Information (PHI) or genetic data.

  2. app.us.bioscope.ai — Our HIPAA-compliant healthcare platform. This platform operates under enhanced privacy and security standards to protect electronic Protected Health Information (ePHI), including genetic data. The platform uses only strictly necessary cookies for security and authentication, does not use analytics or marketing tracking, and processes data in accordance with HIPAA, our Business Associate Agreements, and this Privacy Policy.

The specific data practices applicable to each environment are noted throughout this Privacy Policy where relevant.

1. Personal Information Collection

Bioscope collects personal information about consumers in the following ways:

Information Provided by Consumers. We collect personal information voluntarily provided to us, when a consumer signs up for our Services, contacts us via our Services, sends us an email, or otherwise interacts with us. We typically collect the following categories of personal information in this manner:

  • Contact details, such as name, email address, and mailing address.
  • Demographic information, such as state of residence and age/date of birth.
  • Professional information, such as your employer, business name, and business contact information.
  • Financial information, such as credit or debit card number or bank account information.
  • Health-related information, such as information related to your medical history and other health records.
  • Audio/electronic recordings, such as recordings of customer service calls.
  • Inferences drawn from any of the information listed above to create a profile about you reflecting your preferences, characteristics, behavior, and attitudes.

Genetic Data Collection. For consumers who sign up for our genetic testing services we, or our service providers, will also collect your genetic data, genomic sequencing data, and other data generated from the results of the genetic test (“Genetic Data”). To the extent required by applicable law, we will obtain your written consent prior to conducting the genetic test and obtaining your Genetic Data.

Information Passively Collected from Consumers. We may collect personal information passively through our Services, such as via cookies and other tracking technologies. This information may include:

  • IP addresses, mobile advertising IDs, and other unique identifiers.
  • Internet or other electronic network activity information, including, but not limited to, computer or mobile phone model, operating system version, mobile network information, and information regarding a consumer’s interaction with our website, application, or advertisement, including materials downloaded from our Services.
  • Geolocation data, such as device location.
  • Inferences drawn from any of the information listed above to create a profile about you reflecting your preferences, characteristics, behavior, and attitudes.

These cookies and other tracking technologies have various purposes. Some of them help our Services function properly, while others help us analyze consumers’ use of our Services, market our Services, and provide consumers with information that is most likely to appeal to them.

Depending on your Internet browser, you may be able to change your settings to block and/or erase cookies from your device. You can check your browser instructions to learn more about these functions. Please note that if you block or reject cookies and similar technologies on our Services, functionality of the Services may be limited.

For detailed information about the cookies and similar technologies used on our websites, including your choices regarding cookies, please see our Cookie Policy.

Information Provided by Third Parties. Bioscope may also collect the above categories of personal information from our service providers and other third parties who provide us personal information.

Sample Collection, Use, and Retention. If you sign up for our genetic testing services, we will direct the laboratory we have contracted with, Gene by Gene with an address at 1445 North Loop W Ste 820, Houston, Texas (the “Testing Laboratory”) to collect a sample containing your biological materials (“Sample”) and perform the whole genome sequencing on that Sample. Your Sample will only be disclosed to the Testing Laboratory and its service providers. Bioscope will not access the Sample. The Testing Laboratory will only use the Sample to perform the test as part of the genetic testing services. Unless you have expressly authorized the retention of your Sample for a longer period, your Sample will be destroyed after the genetic testing services have been provided, in accordance with the Testing Laboratory’s sample retention and destruction policy. The Testing Laboratory will disclose the Genetic Data generated from the genetic testing to Bioscope and Bioscope shall use and disclose the Genetic Data as further described in this Privacy Policy.

2. Purposes for Processing Personal Information

We collect, process, and disclose the personal information, including Genetic Data, we collect about consumers to:

  • Provide our products and services to you.
  • Communicate with consumers.
  • Conduct internal business analysis and research.
  • Analyze and improve our products and services and develop new products and services.
  • Ensure our products and services meet our quality standards.
  • Engage with our service providers.
  • Comply with our legal and regulatory obligations, and enforce our rights and policies.
  • Administer, monitor, and secure our information technology systems, websites, applications, databases, and devices, including detecting and preventing security incidents and fraudulent activity.
  • Other purposes for which you have provided consent.

We may also aggregate and/or deidentify personal information, including Genetic Data, and analyze those data for statistical or any other purposes permitted by law.

Artificial Intelligence and Automated Processing

Bioscope uses artificial intelligence (AI) and machine learning (ML) technologies to analyze your Genetic Data and health information in order to provide our genetic testing and clinical decision support services. Specifically:

  • Analysis of Genetic Data: We use AI-powered tools to analyze whole genome sequencing data and identify clinically relevant genetic variants, potential health risks, and actionable insights for your healthcare provider.
  • Clinical Decision Support: Our platform provides AI-generated insights to licensed healthcare providers to support clinical decision-making. These AI outputs are intended to augment, not replace, the professional judgment of healthcare providers.
  • HIPAA-Compliant AI Services: AI processing of your ePHI occurs only through HIPAA-compliant cloud services with which we have executed Business Associate Agreements.
  • De-identified Data for Improvement: We may use de-identified or aggregated data (which cannot reasonably identify you) to improve our AI models and services, in accordance with applicable law.

You have the right to request information about the AI processing of your data. Contact us at privacy@bioscope.ai for more information.

3. Disclosure of Personal Information excluding Genetic Data and Personal Health Data

We may disclose personal information, excluding Genetic Data and Personal Health Data, we collect about consumers in the following situations:

  • To service providers who process personal information on our behalf, including the Testing Laboratory and other service providers who provide data hosting, information technology support, email hosting, marketing and analytics services, and other services for the operation of our business. We impose contractual limitations on our service provider’s use of personal information they collect in conjunction with providing services to us.
  • To third parties as necessary to protect our rights, defend or pursue a legal claim, or investigate or prosecute illegal activities.
  • To government or judicial authorities to comply with a subpoena, court order, governmental inquiry, legal process, legal obligation, or to protect the rights, property, or safety of other users or the public.
  • To a successor entity or purchaser upon a merger, consolidation, or other corporate reorganization in which we participate, a sale of all or a portion of our assets, or pursuant to a financing arrangement. In this situation, we will seek assurances that the successor entity or purchaser will process personal information collected by us in accordance with this notice.

We may also disclose aggregated and/or deidentified data to any other entities to the extent permitted by law.

4. Disclosure of Genetic Data and Personal Health Data

We may disclose Genetic Data and Personal Health Data, we collect about consumers in the following situations:

  • To service providers who process Genetic Data and Personal Health Data on our behalf, including the Testing Laboratory and other service providers who provide data hosting, information technology support, and other services for the operation of our business. We impose contractual limitations on our service providers’ use of Genetic Data and Personal Health Data they collect in conjunction with providing services to us.
  • To third parties as necessary to protect our rights, defend or pursue a legal claim, or investigate or prosecute illegal activities.
  • To government or judicial authorities to comply with a subpoena, court order, governmental inquiry, legal process, legal obligation, or to protect the rights, property, or safety of other users or the public.
  • To a successor entity or purchaser upon a merger, consolidation, or other corporate reorganization in which we participate, a sale of all or a portion of our assets, or pursuant to a financing arrangement. In this situation, we will seek assurances that the successor entity or purchaser will process personal information collected by us in accordance with this notice.

We may also disclose aggregated and/or deidentified data to any other entities to the extent permitted by law, including de-identified Genetic Data to third parties for research conducted in accordance with the U.S. Department of Health and Human Services policy for the protection of human subjects, 45 C.F.R. Part 46.

You may obtain more information about the specific third parties to whom Bioscope discloses Genetic Data by emailing us at privacy@bioscope.ai.

5. Retention

We will retain the personal information, including Genetic Data, we collect about consumers for the time needed to provide the Services, to fulfil our legitimate and lawful business purposes, or as is required to comply with applicable laws and regulations.

6. Children’s Privacy

Our Services are not intended for children under age 13 and are not designed to attract the attention of anyone under age 13. Further, for compliance with the Children’s Online Privacy Protection Act of 1998, we do not knowingly collect personal information of children under age 13. If you are a parent or guardian and believe we have collected personal information about your child in error, please contact us immediately at privacy@bioscope.ai so that we can make reasonable efforts to promptly remove all personal information relating to the child from our systems.

7. Third-Party Links on our Services

Our Services may contain links to websites and apps owned by other entities. If you decide to use these links, you will leave our Services. We are not responsible for the privacy practices or the content of such third parties, and we make no representations or endorsements about them. If you decide to leave our Services to access third party links, it will be at your own risk, and you should be aware that this Privacy Notice will no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any other third party when you navigate away from our Services.

8. Security

We implement reasonable security measures to promote the confidentiality, integrity, and availability of personal information, including Genetic Data, in our possession or control. Such measures are designed to protect your personal information from loss, unauthorized access, disclosure, alteration, or destruction. However, while the security of your personal information is of the utmost importance to us, we cannot fully guarantee the security of any information you choose to disclose online. Any information you choose to disclose to us is done at your own risk.

9. Additional Disclosures

Disclosure About Direct Marketing for California Residents. California Civil Code § 1798.83 permits California residents to annually request certain information regarding our disclosure of personal information to other entities for their direct marketing purposes in the preceding calendar year. To make such a request, please send an email to privacy@bioscope.ai with the subject “Shine the Light Request.”

Disclosure for Nevada Residents. We may sell “Covered Information” as defined under Nevada law, but we generally do not disclose or share “Personal Information” as defined under Nevada law for commercial purposes. Under Nevada law, you have the right to direct us to not sell your Covered Information to third parties, as defined under Nevada law. To exercise this right, if applicable, you or your authorized representative may contact us at privacy@bioscope.ai.

10. Complaints

If you believe we have processed your Genetic Data in violation of applicable law, you may submit a complaint to the Attorney General of your state of residence.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do so, we will post the updated version of our Privacy Policy here.

12. Contact Us

If you have any questions regarding this Privacy Policy or our Services generally, please contact us at privacy@bioscope.ai.

Bioscope.ai Consumer Health Data Privacy Policy

Last Updated: December 8, 2025

This Consumer Health Data Privacy Policy applies to “Consumer Health Data,” as that term has been defined by applicable laws, (“Bioscope,” “we,” “us,” “our”) collects from our website visitors, individuals who purchase our services, and other consumers who we interact with (“consumers,” “you,” “your”). Any terms appearing in this Consumer Health Data Privacy Policy that has been defined under applicable Consumer Health Data laws shall have the meanings afforded to them therein.

The Categories of Consumer Health Data Collected

We collect the following categories of Consumer Health Data from Consumers:

  • Individual health conditions, treatment, diseases, or diagnosis
  • Social, psychological, behavioral, and medical interventions
  • Health-related surgeries or procedures
  • Use or purchase of prescribed medication
  • Bodily functions, vital signs, symptoms, or measurements of health information
  • Diagnoses or diagnostic testing, treatment, or medication
  • Gender-affirming care information
  • Reproductive or sexual health information
  • Biometric data
  • Genetic data
  • Precise location information that could reasonably indicate a consumer’s attempt to acquire or receive health services or supplies
  • Data that identifies a consumer seeking health care services
  • Any inferences of the above categories of health data derived or extrapolated from non-health information

How Consumer Health Data Will be Used

We use the categories of Consumer Health Data listed in Section 1 for the following purposes:

  • Provide our products and services to you.
  • Communicate with consumers.
  • Conduct internal business analysis and research.
  • Analyze and improve our products and services and develop new products and services.
  • Ensure our products and services meet our quality standards.
  • Engage with our service providers.
  • Comply with our legal and regulatory obligations, and enforce our rights and policies.
  • Administer, monitor, and secure our information technology systems, websites, applications, databases, and devices, including detecting and preventing against security incidents and fraudulent activity.
  • Other purposes for which you have provided consent.

We may also aggregate and/or anonymize Consumer Health Data and analyze that data for statistical or any other purposes permitted by law.

Categories of Sources from Which We Collect Consumer Health Data

We collect the categories of Consumer Health data listed in Section 1 directly from consumers, from cookies and other tracking technologies, and from our service providers and third parties when they disclose Consumer Health Data to us.

Categories of Consumer Health Data We Share

We Share all of the categories of Consumer Health Data that we Collect, as disclosed above in Section 1.

Third Parties and Affiliates with Whom We Share Consumer Health Data

We Share your Consumer Health Data with the following Third Parties:

  • Service providers who process Consumer Health Data on our behalf, including our laboratory service provider (Gene by Gene Ltd.) for genetic testing, cloud service providers for secure data hosting and AI-powered analysis, and other service providers who support our platform operations. We impose contractual limitations on our service providers’ use of Consumer Health Data.
  • Third parties as necessary to protect our rights, defend or pursue a legal claim, or investigate or prosecute illegal activities.
  • Government or judicial authorities to comply with a subpoena, court order, governmental inquiry, legal process, legal obligation, or to protect the rights, property, or safety of other users or the public.
  • Successor entity or purchaser upon a merger, consolidation, or other corporate reorganization in which we participate, a sale of all or a portion of our assets, or pursuant to a financing arrangement. In this situation, we will seek assurances that the successor entity or purchaser will process Consumer Health Data collected by us in accordance with this notice.
  • We may also disclose aggregated and/or anonymized data to any other entities to the extent permitted by law.

How to Exercise Your Rights with Respect to your Consumer Health Data

To exercise your rights with respect to your Consumer Health Data, depending on your state of residence, you may contact us by email at privacy@bioscope.ai.

Supplement to Consumer Health Data Privacy Policy for Nevada Consumers

This Supplement applies to Nevada Consumers for purposes of providing additional disclosures required by Nevada’s Consumer Health Data privacy law. Terms used herein that are defined terms under Nevada’s Consumer Health Data privacy law shall have the meanings afforded to them therein.

A. Purposes & Manner of Processing. We Collect, use, Process, and Share Consumer Health Data for the purposes and in the manners described in our Consumer Health Data Privacy Policy, which also provides additional disclosures relevant to Nevada Consumers.

B. Review & Revision of Consumer Health Data. If You would like to review and/or revise Your Consumer Health Data, you may submit a request to us via the methods listed in our Consumer Health Data Privacy Policy. We will respond to your requests to exercise your rights in accordance with applicable law, but in any case, no later than 45 days after receiving Your request. We may extend this period up to 45 days only where doing so is permitted under applicable law.

C. Changes to this Supplement. We will notify you before making any changes to our privacy practices with respect to Your Consumer Health Data by posting an updated notice on this page, with an updated effective date.

D. Third Party Collection of Consumer Health Data. Please note that some Third Parties may collect Consumer Health Data about you over time and across different websites or online services you may visit.

Supplement to Consumer Health Data Privacy Policy for Washington Consumers

This Supplement applies to Washington State Consumers for purposes of providing additional disclosures required by the Washington My Health My Data Act (“MHMDA”). Terms used herein that are defined under MHMDA shall have the meanings afforded to them therein.

A. Categories of Consumer Health Data Collected We Collect the categories of Consumer Health Data described in Section 1 of our Consumer Health Data Privacy Policy, which may include information that identifies a consumer seeking healthcare services, biometric data, genetic data, and precise location information that could reasonably indicate a consumer’s attempt to acquire or receive health services or supplies.

B. Purposes for Collection We Collect Consumer Health Data for the purposes described in Section 2 of our Consumer Health Data Privacy Policy, including to provide genetic testing and clinical decision support services, communicate with consumers, analyze and improve our services, and comply with legal obligations.

C. Categories of Sources We Collect Consumer Health Data directly from consumers, from our laboratory service provider (Gene by Gene Ltd., etc), and from healthcare providers who use our platform on behalf of their patients.

D. Third Parties and Affiliates We Share Consumer Health Data with the categories of third parties described in Section 5 of our Consumer Health Data Privacy Policy, including service providers who assist with data hosting, laboratory services, and AI-powered analysis.

E. Your Rights Under MHMDA Washington consumers have the following rights with respect to their Consumer Health Data:

  • Right to Confirm and Access: You may confirm whether we are Collecting or Sharing your Consumer Health Data and access such data.
  • Right to Deletion: You may request deletion of your Consumer Health Data.
  • Right to Withdraw Consent: You may withdraw consent previously provided for Collection or Sharing of Consumer Health Data.

F. How to Exercise Your Rights To exercise your rights, contact us at privacy@bioscope.ai. We will respond to your request within 45 days. We may extend this period by an additional 45 days where reasonably necessary.

G. Geofencing Prohibition Bioscope does not use geofencing technology around healthcare facilities to collect Consumer Health Data or to identify or track consumers seeking healthcare services.

H. No Sale of Consumer Health Data Bioscope does not Sell Consumer Health Data without valid authorization that meets the requirements of MHMDA.

I. Appeal Process If we deny your request to exercise a right under MHMDA, you may appeal the decision by contacting us at privacy@bioscope.ai with the subject line “MHMDA Appeal.” We will respond to your appeal within 45 days.